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Management & Operations job descriptions

General Manager Job Description

The General Manager plays a pivotal role in steering the company towards its strategic goals by overseeing daily operations, enhancing efficiency, and ensuring profitability. This position is central to aligning team efforts with the company's vision and driving sustainable growth.
Alexandra
Linkedin
3/24/25

General Manager Job Overview

Similar Job Titles

🔹General Manager
🔹 Operations Manager
🔹 Business Manager

Main Missions

The General Manager plays a pivotal role in steering the company towards its strategic goals by overseeing daily operations, enhancing efficiency, and ensuring profitability. This position is central to aligning team efforts with the company's vision and driving sustainable growth.

Key Responsabilities

✔ Develop and implement operational strategies to achieve business objectives.
✔ Oversee daily operations and ensure efficiency across all departments.
✔ Lead, mentor, and develop management teams to enhance performance.
✔ Monitor financial performance and implement corrective actions as necessary.
✔ Establish and maintain relationships with key stakeholders and partners.
✔ Ensure compliance with industry regulations and company policies.
✔ Drive continuous improvement initiatives to enhance productivity.
✔ Report to the executive board on company performance and strategic initiatives.

Tools

  • Enterprise Resource Planning (ERP): SAP, Oracle, Microsoft Dynamics
  • Customer Relationship Management (CRM): Salesforce, HubSpot, Zoho CRM
  • Project Management Software: Asana, Trello, Monday.com
  • Financial Analysis Tools: QuickBooks, Xero, FreshBooks

Skills

  • Strategic Planning
  • Leadership
  • Financial Acumen
  • Communication
  • Problem Solving
  • Decision Making

Key vocabulary

  • KPI: Key Performance Indicator, a measurable value that demonstrates how effectively a company is achieving key business objectives.
  • ROI: Return on Investment, a measure used to evaluate the efficiency or profitability of an investment.
  • SWOT Analysis: A framework for identifying and analyzing the internal and external factors that can have an impact on the viability of a project or business.
  • Lean Management: A methodology that focuses on minimizing waste within manufacturing systems while simultaneously maximizing productivity.
  • Change Management: A systematic approach to dealing with the transition or transformation of an organization's goals, processes, or technologies.

Career path

A General Manager can progress to higher executive roles such as Chief Operating Officer (COO) or Chief Executive Officer (CEO).

Salary

In the USA, General Managers typically earn between $85,000 and $150,000 annually, with variations depending on experience and industry.

Benefits

Common benefits in the USA include health insurance, retirement plans, performance bonuses, and paid time off.


General Manager Job Description

Job Title

General Manager

To help you :
✅ A clear, concise sentence to describe the role
✅ The job title must be clear and reflect the role, as it's the first thing candidates see
✅ Needs to match with the keywords candidates search for on job boards and search engines.
🚫 Avoid company-specific titles.

Company Description

This section is specific to your business activity - we cannot provide you with a ready-to-use template.
To help you, here are the elements that must be included:
✅ Your mission
✅ The products and/or services that support this mission
✅ The type and number of customers you serve
✅ Your mid- and long-term goals, with concrete figures
✅ Any other ambitious projects (geographic expansion, new verticals, etc.)

💡 Bonus: Add engaging content like photos, videos, CEO podcasts, or anything else that showcases your vision and ambitions.

Job Brief

The General Manager is responsible for overseeing all aspects of the company's operations, ensuring alignment with strategic goals, and driving performance improvements across all departments. This role is crucial in maintaining a high standard of operational excellence and achieving financial targets.

To complete this section, here are the essential elements that must be included :
✅ A clear and concise sentence describing the role
✅ Its position in the organizational chart
✅ The scope of responsibility including (if applicable) the size of the team to be managed
✅ One or two specific, long-term objectives for the position

Key Responsabilities

  • Develop and execute business strategies to achieve short and long-term goals.
  • Manage budgets and optimize expenses to ensure financial health.
  • Evaluate performance by analyzing data and metrics.
  • Lead and motivate staff to achieve maximum performance and dedication.
  • Ensure adherence to legal and company policies and procedures.
  • Build and maintain effective relationships with clients, partners, and stakeholders.
  • Identify and address problems and opportunities for the company.
  • Prepare and present reports to the executive team.

Skills & Qualifications

🎓 Bachelor's degree in Business Administration, Management, or a related field. MBA or equivalent advanced degree preferred.

💪 Typically requires 7-10 years of experience in management or operations roles.

🎯 Main Hard Skills

  • Financial Management
  • Strategic Planning
  • Data Analysis
  • Regulatory Compliance
  • Project Management

🙂 Main Soft Skills

  • Leadership
  • Communication
  • Adaptability
  • Teamwork

Conditions & Benefits

This section is specific to your company - we cannot provide you with a ready-to-use template.
To help you, here are the elements that can be included:
✅ Employment type: Full-time, part-time, freelance, contract, etc.
✅ Location: City + any location-specific benefits
✅ Work schedule: Remote, in-office, or hybrid (ideally with details on the expected balance)
✅ Salary: You can choose to provide a range or leave it unspecified.
✅ Benefits: Outline what you offer in terms of healthcare, wellness programs, parental leave, transportation stipends, and more.

💡 Tip: Work conditions are one of the most important factors for candidates when considering a job. Transparency and honesty go a long way.

Interview Process

This section is specific to your company - we cannot provide you with a ready-to-use template.
To help you, here is a typical process:
1️⃣ Initial phone screening with (Recruiter’s Name), our (Recruiter’s Title) - 30 min
2️⃣ Interview with (Hiring Manager’s Name “HM”), our (HM’s Role) - 45 min
3️⃣ Case study with (HM’s Name), our (HM’s Role) - 1 hour in person
4️⃣ Cultural fit interview with (HM’s Manager’s Name), our (Manager’s Role) - 30 min in person
5️⃣ Team meeting with (HM’s Team Name) – in person
6️⃣ Reference checks

FAQ

🔹What are the key duties of a General Manager ?

A General Manager oversees daily operations, develops strategic plans, manages budgets, and ensures compliance with company policies.

🔹What teams does a General Manager typically collaborate with ?

A General Manager collaborates with all department heads, including sales, marketing, finance, HR, and operations teams.

🔹What essential skills are needed for a General Manager ?

Essential skills include strategic planning, leadership, financial acumen, communication, and problem-solving.

🔹What is the typical career progression for a General Manager ?

A General Manager can advance to executive roles such as Chief Operating Officer (COO) or Chief Executive Officer (CEO).

🔹What educational background is preferred for a General Manager ?

A Bachelor's degree in Business Administration or Management is required, with an MBA or equivalent advanced degree preferred.

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