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Hospitality job descriptions

Restaurant Server Job Description

The role of a Restaurant Server is to provide excellent dining experiences by delivering food and beverages to guests in a timely and professional manner. The server acts as a liaison between the kitchen and the customer, ensuring that all customer needs are met and that the dining experience is enjoyable.
Alexandra
Linkedin
4/23/25

Restaurant Server Job Overview

Similar Job Titles

🔹Restaurant Server
🔹 Waitstaff
🔹 Food and Beverage Attendant

Main Missions

The role of a Restaurant Server is to provide excellent dining experiences by delivering food and beverages to guests in a timely and professional manner. The server acts as a liaison between the kitchen and the customer, ensuring that all customer needs are met and that the dining experience is enjoyable.

Key Responsabilities

✔ Greet customers and present menus.
✔ Take accurate food and drinks orders using POS ordering software.
✔ Communicate order details to the kitchen staff.
✔ Deliver food and beverages in a timely manner.
✔ Check in with guests to ensure satisfaction with each course.
✔ Process payments and provide accurate change.
✔ Maintain a clean and organized dining area.
✔ Collaborate with kitchen and bar staff for efficient service.

Tools

  • POS System: For processing orders (e.g., Toast, Square, Clover).
  • Order Pad: For taking notes of orders (e.g., traditional notepad, digital tablets).
  • Tray: For carrying multiple dishes at once (e.g., Cambro, Carlisle).
  • Cash Register: For processing cash payments (e.g., Casio, Sharp).

Skills

  • Customer Service
  • Communication
  • Time Management
  • Attention to Detail

Key vocabulary

  • POS: Point of Sale, a system used to process transactions.
  • Menu: A list of food and beverage offerings at a restaurant.
  • Tip: Gratuity given to service staff, usually a percentage of the bill.
  • Check: The bill presented to customers at the end of their meal.

Career path

Restaurant Servers can advance to roles such as Head Server, Assistant Manager, or Restaurant Manager.

Salary

In the USA, a Restaurant Server can expect to earn between $20,000 and $40,000 annually, depending on experience and location.

Benefits

Common benefits in the USA include health insurance, employee meals, and flexible scheduling.


Restaurant Server Job Description

Job Title

Restaurant Server

To help you :
✅ A clear, concise sentence to describe the role
✅ The job title must be clear and reflect the role, as it's the first thing candidates see
✅ Needs to match with the keywords candidates search for on job boards and search engines.
🚫 Avoid company-specific titles.

Company Description

This section is specific to your business activity - we cannot provide you with a ready-to-use template.
To help you, here are the elements that must be included:
✅ Your mission
✅ The products and/or services that support this mission
✅ The type and number of customers you serve
✅ Your mid- and long-term goals, with concrete figures
✅ Any other ambitious projects (geographic expansion, new verticals, etc.)

💡 Bonus: Add engaging content like photos, videos, CEO podcasts, or anything else that showcases your vision and ambitions.

Job Brief

As a Restaurant Server, you will play a vital role in creating memorable dining experiences for our guests. You will be responsible for greeting customers, taking orders, delivering food and beverages, and ensuring that all guest needs are met promptly and professionally.

To complete this section, here are the essential elements that must be included :
✅ A clear and concise sentence describing the role
✅ Its position in the organizational chart
✅ The scope of responsibility including (if applicable) the size of the team to be managed
✅ One or two specific, long-term objectives for the position

Key Responsabilities

  • Welcome and seat guests promptly.
  • Take and relay food and drink orders accurately.
  • Serve food and beverages to guests with a friendly demeanor.
  • Ensure guest satisfaction by checking in regularly.
  • Handle guest complaints and concerns with professionalism.
  • Process payments and provide receipts.
  • Maintain cleanliness and order in the dining area.
  • Assist in setting up and breaking down the dining area.

Skills & Qualifications

🎓 High school diploma or equivalent preferred.

💪 1-2 years of experience in a similar role is preferred.

🎯 Main Hard Skills

  • Order Taking
  • Payment Processing
  • Beverage Knowledge
  • Food Safety Practices
  • Point of Sale System Operation

🙂 Main Soft Skills

  • Empathy
  • Adaptability
  • Teamwork

Conditions & Benefits

This section is specific to your company - we cannot provide you with a ready-to-use template.
To help you, here are the elements that can be included:
✅ Employment type: Full-time, part-time, freelance, contract, etc.
✅ Location: City + any location-specific benefits
✅ Work schedule: Remote, in-office, or hybrid (ideally with details on the expected balance)
✅ Salary: You can choose to provide a range or leave it unspecified.
✅ Benefits: Outline what you offer in terms of healthcare, wellness programs, parental leave, transportation stipends, and more.

💡 Tip: Work conditions are one of the most important factors for candidates when considering a job. Transparency and honesty go a long way.

Interview Process

This section is specific to your company - we cannot provide you with a ready-to-use template.
To help you, here is a typical process:
1️⃣ Initial phone screening with (Recruiter’s Name), our (Recruiter’s Title) - 30 min
2️⃣ Interview with (Hiring Manager’s Name “HM”), our (HM’s Role) - 45 min
3️⃣ Case study with (HM’s Name), our (HM’s Role) - 1 hour in person
4️⃣ Cultural fit interview with (HM’s Manager’s Name), our (Manager’s Role) - 30 min in person
5️⃣ Team meeting with (HM’s Team Name) – in person
6️⃣ Reference checks

FAQ

🔹What are the main duties of a Restaurant Server ?

The main duties include greeting guests, taking orders, serving food and beverages, and ensuring guest satisfaction.

🔹What kind of teams will I collaborate with ?

You will collaborate with kitchen staff, bar staff, and other servers to ensure a smooth dining experience for guests.

🔹What skills are essential for a Restaurant Server ?

Essential skills include customer service, communication, time management, and attention to detail.

🔹Is previous experience required for this role ?

While 1-2 years of experience is preferred, it is not mandatory, as training will be provided.

🔹What are the common working hours for a Restaurant Server ?

Working hours can vary, including evenings, weekends, and holidays, depending on the restaurant's operating hours.

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